wk71 Privacy Policy

This Privacy Policy ("Policy") is issued by wk71 ("we", "us", "our") and applies to all personal data collected from individuals ("you", "your", "the Player") who access or use the wk71 website at https://wk71.io, including all sub-pages, features, games, and services made available through the platform.

wk71 is committed to processing your personal data lawfully, fairly, and transparently. We collect only the data that is necessary to deliver our services safely and securely, and we do not sell or trade your personal information to unaffiliated third parties for commercial marketing purposes.

By registering an account on wk71, making a deposit, placing a bet, or otherwise using the platform, you acknowledge that you have read this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you must discontinue use of the platform and contact us to request account closure.

wk71 collects personal data from you in the course of providing its services. The categories of personal data we may collect and process are set out in the table below. We limit our data collection to information that is necessary and proportionate to the stated purpose.

We do not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, biometric data, or health data unless required by applicable anti-money laundering regulations, in which case collection is limited to what is strictly necessary.

wk71 collects your personal data through several channels, all of which are designed to be transparent and proportionate. The primary methods of data collection are as follows:

• Account Registration: When you create a wk71 account, you voluntarily provide your name, date of birth, email address, phone number, and preferred payment method details.
• KYC Verification: When you submit identity documents to verify your account or process a withdrawal, we collect the information contained within those documents.
• Transactions: Every deposit and withdrawal you initiate generates transaction data, including the payment method used, the amount, and the timestamp.
• Platform Interaction: Our servers automatically log technical data — including your IP address, device fingerprint, and session activity — every time you access the platform.
• Customer Support: When you contact our support team via live chat or email, we collect the content of those communications along with any information you voluntarily provide.
• Cookies and Tracking Technologies: We use first-party cookies and similar technologies to maintain your session, remember your preferences, and analyse platform usage patterns. See Section 7 for full details.
• Third-Party Verification Providers: We may receive data about you from third-party KYC and identity verification providers when you undergo enhanced due diligence checks.

wk71 processes your personal data only for defined, legitimate purposes. We do not use your data for any purpose that is incompatible with the purposes listed below. The specific purposes for which we process personal data are:

• Creating and managing your player account, including authentication and account security.
• Processing deposits and withdrawals in Bangladeshi Taka (BDT) via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Verifying your identity and age (21+) in compliance with our know-your-customer (KYC) obligations.
• Detecting, investigating, and preventing fraudulent activity, money laundering, and other financial crimes.
• Monitoring gameplay to identify problem gambling behaviour and enforcing responsible gaming limits you have set.
• Communicating with you regarding your account, transactions, security alerts, and platform updates.
• Sending promotional communications and personalised offers where you have given your consent to receive them.
• Analysing aggregate usage data to improve platform performance, game selection, and user experience.
• Complying with applicable legal obligations, including anti-money laundering (AML) reporting requirements.
• Resolving disputes, handling complaints, and enforcing our Terms and Conditions.

wk71 processes your personal data on the basis of one or more of the following lawful grounds, depending on the specific processing activity:

• Contractual Necessity: Processing is necessary to perform the contract between you and wk71, including operating your player account, processing transactions, and delivering gaming services.
• Legal Obligation: Processing is required to comply with applicable legal obligations, including KYC verification, AML screening, and age verification mandates.
• Legitimate Interests: Processing is necessary for wk71's legitimate interests in preventing fraud, maintaining platform security, improving services, and managing business operations — provided those interests are not overridden by your rights and interests.
• Consent: Where we rely on consent — for example, for marketing communications or the use of non-essential cookies — you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal.

wk71 does not sell, rent, or trade your personal data to third parties for their own independent marketing purposes. We share your personal data only with trusted third-party service providers who assist us in operating the wk71 platform, and only to the extent necessary for them to perform their contracted services.

All third-party service providers who process data on our behalf are bound by contractual data processing agreements that require them to handle your data securely, use it only for the specified purpose, and comply with applicable data protection standards.

• Payment Processors: bKash, Nagad, Rocket, Upay, Visa, and Mastercard receive transactional data necessary to process your deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party KYC partners receive identity documents and personal information to conduct age and identity verification checks.
• Game Content Providers: Providers such as Pragmatic Play, Evolution Gaming, and Spribe may receive anonymised session identifiers to deliver game content and track in-game outcomes.
• Customer Support Technology: Our live chat and support ticketing platform provider processes communication data to facilitate support interactions.
• Anti-Fraud & Security Services: Security service providers receive technical data (IP addresses, device fingerprints, session data) to detect and prevent fraud.
• Legal and Regulatory Authorities: We may disclose your personal data to law enforcement, regulatory bodies, or courts when required to do so by applicable law or valid legal process.

wk71 uses cookies and similar tracking technologies to operate the platform effectively and to improve your experience. A cookie is a small text file placed on your device when you visit a website. Cookies allow us to recognise your browser, maintain your logged-in session, remember your platform preferences, and gather analytical information about how the site is used.

The types of cookies used on the wk71 platform are described below:

• Strictly Necessary Cookies: These cookies are essential to allow you to log in, navigate the platform, and use core features such as making deposits and placing bets. The platform cannot function without these cookies and they cannot be disabled.
• Functional Cookies: These cookies remember your preferences — such as your preferred language setting (English) and notification preferences — to provide a more personalised experience.
• Analytical Cookies: We use first-party analytics cookies to understand how players navigate the platform, which games and features are most popular, and where technical issues may be occurring. This data is used in aggregate and is not linked to individual player identities for marketing purposes.
• Security Cookies: These cookies support our fraud detection and account security systems by helping us identify unusual access patterns or suspicious device activity.

You may control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the wk71 platform, including the ability to maintain an active login session.

wk71 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your account's active period and for a minimum of five years following permanent account closure, as required for AML and financial record-keeping compliance.
• Transaction Records: Retained for a minimum of five years from the date of each transaction in accordance with financial record-keeping obligations.
• KYC & Identity Documents: Retained for a minimum of five years following the end of the business relationship, consistent with applicable AML requirements.
• Customer Support Records: Retained for three years from the date of the last interaction, or longer where the communication relates to an unresolved dispute or legal matter.
• Marketing Consent Records: Retained until you withdraw your consent and for a period thereafter sufficient to demonstrate compliance with consent obligations.
• Technical/Log Data: Retained for up to 12 months from the date of collection for security and fraud analysis purposes.

Following the expiry of applicable retention periods, personal data is securely deleted or anonymised so that it can no longer be associated with an individual player.

wk71 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, alteration, disclosure, or destruction. Our security infrastructure includes:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and the wk71 platform is encrypted using industry-standard 256-bit TLS encryption, preventing interception in transit.
• Encrypted Data Storage: Sensitive personal data stored in our databases — including identity documents and financial information — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to systems containing personal data is restricted to authorised wk71 personnel on a strict need-to-know basis. All access is logged and monitored.
• Multi-Factor Authentication: Administrative access to internal systems that process player data requires multi-factor authentication to prevent unauthorised access even if credentials are compromised.
• Regular Security Audits: Our platform and infrastructure are subject to periodic security assessments and penetration testing by qualified security professionals.
• Incident Response: wk71 maintains a documented data breach response procedure. In the event of a confirmed personal data breach that poses a significant risk to affected players, we will notify impacted users promptly and take immediate remedial action.

As a player on the wk71 platform, you have a number of rights in relation to the personal data we hold about you. wk71 is committed to facilitating the exercise of these rights in a timely and transparent manner. Your rights include:

• Right of Access: You have the right to request a copy of the personal data wk71 holds about you, along with information about how it is being processed.
• Right to Rectification: If any of your personal data is inaccurate or incomplete, you have the right to request that it be corrected. You may update basic account information directly within your account dashboard.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations under AML and financial record-keeping requirements.
• Right to Restriction: You may request that we restrict the processing of your data in certain circumstances, such as while a dispute about the accuracy of your data is being resolved.
• Right to Data Portability: Where processing is based on your consent or a contract, you may request that we provide your personal data to you in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing based on our legitimate interests, though in such cases we may have compelling grounds to continue.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that took place before withdrawal.

To exercise any of these rights, please submit a written request to [email protected]. We will respond to all legitimate requests within 30 days. We may need to verify your identity before processing certain requests.

The wk71 platform is strictly intended for adults who are 21 years of age or older. wk71 does not knowingly collect, solicit, or process personal data from individuals under the age of 21. Our registration process includes age verification steps designed to prevent minors from creating accounts.

If we become aware that we have inadvertently collected personal data from an individual who is under the age of 21, we will take immediate steps to suspend the account, delete the associated personal data, and reverse any financial transactions to the originating payment method to the extent technically possible.

If you are a parent or guardian and you believe that a person under the age of 21 has registered an account on wk71, please contact us immediately at [email protected] with full details so that we can investigate and act promptly.

wk71 operates internationally and some of the third-party service providers we use — including KYC verification providers, game content providers, and cloud infrastructure providers — may process your personal data in countries outside Bangladesh. Where such transfers occur, wk71 takes steps to ensure that your data is afforded an equivalent level of protection to that provided within Bangladesh.

These safeguards may include contractual clauses that bind the recipient to data protection standards consistent with this Policy, the use of service providers that have implemented internationally recognised data protection frameworks, and the transfer of only the minimum data necessary for the relevant service to be delivered.

By using the wk71 platform, you acknowledge that your personal data may be transferred to and processed in jurisdictions outside Bangladesh. If you have questions about the specific safeguards in place for any particular cross-border data transfer, please contact us at [email protected].

wk71 reserves the right to amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable laws, or the services we provide. When material changes are made, we will update the "Last Updated" date displayed at the top of this page and, where reasonably practicable, notify registered players via their registered email address or through an in-platform notification.

Your continued use of the wk71 platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of and agreement to the updated terms. We encourage you to review this Policy periodically to remain informed about how we are protecting your personal information.

If any revision to this Policy materially reduces your rights or increases the scope of data collection in a way that requires fresh consent, we will seek that consent from you before the revised processing activities begin.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way wk71 processes your personal data, please contact our dedicated data protection support team. We aim to respond to all privacy-related enquiries within 72 hours (Bangladesh Standard Time, UTC+6).

When submitting a data subject rights request, please include your registered email address, account username, a clear description of your request, and a copy of a government-issued identity document so that we can verify your identity before processing the request. This verification step is necessary to protect your data from unauthorised access requests.

This Privacy Policy was last reviewed and updated on 1 January 2026. All previous versions of this Policy are superseded by this document.